We’ve all had a doctor’s visit with a physician who lacked a pleasant bedside manner. In fact more often than not, doctors lack effective communication skills – the kind of skills that make patients feel comfortable or reassured.
A recent study published in JAMA reveals the difficulties of teaching effective communication to doctors and medical students. It found that even after participating in a training course, some doctors and nurses were still not very effective communicators. The fear was too much training might make medical professionals more robotic and stiff.
The goal of such studies is to improve communication between healthcare professionals and patients because research suggests that communication about important topics like end-of-life care is associated with a better quality of life for patients, and a better quality of dying, with less intensive use of unnecessary tests and treatments.
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